Rejoice! The Malaysian government's short-term economic recovery plan in response to the COVID-19 pandemic comes in the form of ePenjana (a type of e-wallet) with an amount of RM50 for all Malaysians.
While it brings a sigh of relief for many Malaysians, several questions have arisen regarding the offer and its processes.
Anyone who meet the following qualifications;
ePenjana is an initiative under the National Economic Revitalization Program (PENJANA) to encourage Malaysians to use contactless transactions, such as e-wallets. Its other objective is to ensure the public downloads the MySejahtera App, where authorities can track potential COVID-19 cases.
Under ePenjana, the government is offering RM50 to the nation, distributed through a designated e-wallet platform such as Grab, Touch and Go and Boost.
It also offers gifts vouchers, cash rebates and discounts in the forms of points.
If you need RM10 for a meal, this offer is enough to last for five meals.
The government has also put in place restrictions to ensure no aid abuse.
Under the ePenjana scheme, the designated e-wallet platforms are Boost, GrabPay, and Touch'n Go.
Touch'n Go is currently offering the best deal with coupons and rebates worth over RM300, check out Touch'n Go's ePenjana Terms and Conditions for more details.
Grab offers weekly coupons worth over RM 75, check out Grab's ePenjana terms and conditions.
For the Boost section, it's coupons over RM80 + lucky draw (with a Myvi car as the grand prize!) to attract customers, check out Boost's ePenjana strip for details.
Make sure your phone has the following;
Next, once your MySejahtera App is registered, follow these steps;
Then, choose one of the three e-wallets (Boost, GrabPay and Touch'n Go).
Download via: Apple App Store, Google Play Store, Huawei AppGallery
The e-wallet platforms indicate that it takes five days to review.
Some users have received get their aid money within hours; others have taken days to receive it.
If you've just applied for less than five days, we suggest you be patient.
If it's been more than five days, move on to questions 7 and 8.
There are two possibilities here;
If you are not eligible for the aid money (check the first question), then there is nothing you can do.
If you have a problem with your profile, check your profiles to make sure your IC full name, ID and phone number are correct.
Because as we know, someone who can't apply for ePenjana because the MySejahtera App name is abbreviated!
For rejected applications etc., you could try contacting the following e-wallet customer service for assistance.
But remember, all appeals should be processed by September 24.
|(a) Boost-Telephone: 603-2260 9494
-Telephone: 603-2788 1300
-Website: https://help.grab.com/passenger/enmy/360045705731 ePenjana-(MY)
|(c) Touch 'n Go
-Telephone: 603-5022 3888
An e-wallet is a way to pay for goods through an app on a smartphone.
It's not much different from a credit or debit card, except that the medium of payment changes from "card" to "app". Usually, users need to transfer money into their e-wallets before they can use it.
This mode of payment does not require any physical contact to transfer money and pay bills.
First of all, e-wallet operators do not have access to any personal data from the Malaysia National Registration Department (JPN) and the Inland Revenue Board of Malaysia (LHDN).
All verifications involving nationality, income, age, etc., are verified by the above department. All privacy data related to e-wallets is protected under the Personal Data Protection Act 2010 (PDPA) policy.
The MySejahtera App is owned and operated by the Malaysian government, supported by the National Security Council (NSC) and The Malaysian Administrative Modernisation and Management Planning Unit (MAMPU).
The MySejahtera App developed under the Prevention and Control of Infectious Diseases Act 1988 [Act 342].
Therefore it is an offence to provide false information under Section 22 of this Act and Section 233 of the Communications and Multimedia Act 1998.
This article is a cooperation article between Juwai.asia and IQI Global.